Ned Benton

The Academy for Critical Incident Analysis, at John Jay College of Criminal Justice, has been established with the support of the Dart Foundation, to promote and disseminate scholarly research relating to the emergence, management and consequences of critical incidents. ACIA sponsors scholarship and research, hosts conferences and symposiums, and maintains research archives of incident records. ACIA also supports the development and dissemination of course curricula and supporting media for the teaching of critical incident analysis, and supports related instruction at the graduate and undergraduate level at John Jay College.

The Center for Peace Studies and Violence Prevention

A critical Incident is a relatively brief occurrence involving injury, loss, conflict, discovery or change of significant proportion, usually unscripted and unanticipated, with the potential to alter existing societal norms. Critical incidents are usually traumatic, threatening the bonds of trust that bind communities, but may be positive, initiating historic consequents.

A model of critical incident analysis has emerged over 15 years of collaboration. The model includes the event itself, the authorized interveners responsible for managing such events, and the larger community affected by the event. This larger community may be a nation, an industry or a society with its various customs and culture. Time-limited incidents rarely have the power to change a culture, but they often, in retrospect, symbolize a turning point or epitomize an epoch. The definition and meaning of critical incident therefore includes not just the event, but also the behaviors of those at the scene, the context in which it occurs, the impact beyond the theater of action, and the impact in the aftermath of the event. A critical incident may have consequences for days, week, months, years and even decades after the event itself has ended.

Our conference took place during July 2009 on the campus of Virginia Polytechnic Institute and State University.  The conference participants together examined our understandings of the dynamics of the aftermaths of critical incidents. We examined questions such as:

  • How do aftermath dynamics fit with prevailing theories and concepts in critical incident analysis?
  • How do public and media narratives of incidents evolve during the aftermath?
  • Who are the stake-holders in aftermath dynamics?
  • Are there stages of aftermath dynamics?
  • Are there more constructive and more destructive dynamics?
  • Are there protective attributes of communities that mitigate risk and promote resilience following a critical incident?
  • Can aftermath dynamics be managed to mitigate trauma and promote healing?
  • Are there special issues for colleges and university incidents?
  • How is policy shaped during the aftermath of incidents?
  • What is the role of memorialization following an incident?
  • Are there understandings about aftermath dynamics that are fundamental to the field of critical incident analysis?

These general and theoretical questions were examined in the abstract, and based on what is known by those who have experienced critical incidents. The conference took place at Virginia Tech to facilitate the assessment of concepts “through the lens of the Virginia Tech incident” as the conference title explains. Presentations based on other incidents, such as the World Trade Center attack and the Columbine shooting, also informed the deliberations of the conference.